Q: What Precautions are you taking during the Covid-19 pandemic?
A: We spray the box of the Moving Trucks with 10% bleach to water ratio at the end of each day!
Movers will wear gloves and masks during the service, customers should as well if they have any!
Customer is welcome to wait in their vehicle during the load after the initial walk trough, but will need a direction at the offload for furniture placement so if a map with the list of furniture placement is prepared we could use it to minimize social contact! Otherwise customer can be nearby the truck (within 6ft distance or more) to guide the crew what room the furniture is being placed!
Q: How long does it take to move?
A: A typical local move is four to six hours. Many factors contribute to the move time including: proper packing, location of pick up and delivery, flights of stairs, weather conditions, assembling or disassembling furniture, number of stops and of course size of the move.
Q: How do you charge?
A: Most local moves are billed by the hour or flat rate. Out of state and instate long distance moves over 100 miles are charged per mile, plus loading and unloading. We have a minimum of three hours for any move. The time will start from leaving our office to returning.
Q: Are your trucks clean and equipped with moving blankets, dollies, etc.?
A: Yes, we are fully equipped to accommodate your moving needs. Our trucks are swept after each move and pressure washed twice a year.
Q: Can I leave my clothes in a chest or dresser drawers?
A: Unfortunately the answer is No, we prefer to have dressers and bureau’s empty to minimize the risk of potential damages to the furniture and walls.The Movers wrap the dressers with pads and shrik-wrap with the drawers in-place!
Q: When should I call to book?
A: Just keep in mind that at the end of each month and the summer months have the biggest demand for moving. As soon as you know your moving date, call for booking availability. Last minute calls are always welcome, in most cases we can get to you the same or next day.
Q: Are you insured?
A: Yes, we are fully insured and registered, just call or email us for a certificate made to you.
Standard Cargo coverage is $0.60 per lb per article.
(e.g., A 150 lb. dresser that is damaged will be covered for up to $90 ($0.60 x 150.00 lb.) regardless of its actual value.)
You want full value coverage? Please visit Our partners at www.movinginsurance.com for upgraded insurance!
Q: Do I need an Estimate?
A: An estimate is great way of determining the approximate cost of your move. If you are getting an over the phone estimate, make sure you list everything you are going to move, you’ll need to guess on the number of boxes you’ll have per room and any special items like a piano, gun safes, elliptical machine or antiques . Free of charge visual estimate are available for customers within a 20 mile radius of Portland, ME.
Q: What type of items should I move myself?
A: You should move your most valuables (Jewelry, Laptop computers, Financial documents, Car titles, Checkbooks, Cash). Prescribed medications, house plants and hazards such as Aerosol cans, Ammonia, Ammunition, Car batteries, Charcoal/lighter fluid, Chemistry sets, Cleaning solvents, Darkroom chemicals, Fertilizer, Fire extinguishers, Fireworks, Fuels/Oils, Household batteries, Kerosene, Liquid bleach, Loaded guns, Matches, Nail polish, Paint thinners, Paints/varnishes, Pesticides, Poisons, Pool chemicals, Propane tanks. All frozen foods and perishables.
Q: Does your company require a deposit?
A: Yes, a minimum deposit of $150.00 is required for all local moves, that will go towards the final bill. If you cancel your move the deposit is non refundable!